Privacy policy

Quiet Moves ("us", "we", or "our"), operates www.quietmoves.in (the "Site"). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information we receive from users of the Site when you visit or make a purchase from us.

 

 

COLLECTING PERSONAL INFORMATION

When you visit the Site, we may ask you to provide certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual as "Personal Information".

Device Information:

  • Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what pages or products you view, search terms, and how you interact with the Site.

  • Purpose of collection: To load the Site accurately for you, and to perform analytics on Site usage to optimise our Site.

  • Source of collection: Collected automatically when you access our Site using tags or pixels.

  • Disclosure for a business purpose: Shared with our platform provider, Shopify.

Order Information:

  • Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit and/or debit card numbers), email address, and/or phone number.

  • Purpose of collection: To provide products to you, process your payment, arrange for shipping, provide invoices and order confirmations, communicate with you, screen orders for potential risk or fraud, and where in line with your preferences, provide information relating to our products or services.

  • Source of collection: Collected from you.

  • Disclosure for a business purpose: Shared with our platform provider Shopify, payment gateway Razorpay, and our shipping partner Shiprocket.

Customer Support Information:

  • Examples of Personal Information collected: Name, billing address, shipping address, payment information, email address, and/or phone number.

  • Purpose of collection: To provide customer support.

  • Source of collection: Collected from you.

  • Disclosure for a business purpose: Our internal team only.

 

 

SHARING PERSONAL INFORMATION

We share your Personal Information with service providers to help us provide our services and fulfil our contracts with you. For example:

  • We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: https://www.shopify.com/legal/privacy

  • We use Razorpay to process payments securely. You can read more about Razorpay's privacy practices here: https://razorpay.com/privacy/

  • We may share your Personal Information to comply with applicable laws and regulations, or to respond to a lawful request for information, or to otherwise protect our rights.

 

 

BEHAVIOURAL ADVERTISING

We may use your Personal Information to provide you with targeted advertisements or marketing communications we believe may be of interest to you. For example:

You can opt out of targeted advertising by visiting:

You may also opt out via the Digital Advertising Alliance's opt-out portal at: http://optout.aboutads.info/

 

 

USING PERSONAL INFORMATION

We use your Personal Information to provide our services to you, which includes offering products for sale, processing payments, fulfilling and shipping your order, and keeping you informed about new products, services, and offers through newsletters and marketing communications.

Retention

When you place an order through the Site, we will retain your Personal Information for our records unless and until you ask us to erase this information.

Cookies

A cookie is a small amount of information downloaded to your device when you visit our Site. We use functional, performance, advertising, and content cookies to improve your browsing experience by remembering your actions and preferences. This means you do not have to re-enter this information each time you return to the Site.

Most cookies we use are persistent and will expire between 30 minutes and two years from the date they are downloaded to your device. You can control and manage cookies through your browser settings, though please note that removing or blocking cookies may negatively impact your experience and some parts of the Site may no longer be fully accessible.

For more information on managing cookies, visit www.allaboutcookies.org.

Security

The security of your Personal Information is important to us. While we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee its absolute security.

 

 

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. Changes will be effective immediately upon being posted on this page. Your continued use of the Site after any modifications constitutes your acknowledgement of and consent to the updated Privacy Policy.

 

 

CONTACT US

For questions about this Privacy Policy, or to make a complaint, please contact us at: hello@quietmoves.in